Cancellation & Refund Policy
Thank you for choosing mydigidestiny.com. We strive to provide high-quality digital products and services to our customers. Please read our Cancellation and Refund Policy carefully before making a purchase.
Digital Product Refund Policy
All products available on mydigidestiny.com are digital in nature. Because digital products are delivered instantly and cannot be returned like physical items, all sales are generally final.
Once a purchase is successfully completed and the product has been delivered or accessed, we typically do not provide refunds. By purchasing from our website, you acknowledge and agree to this condition.
Non-Refundable Items
Refunds are not available for digital products that have already been delivered, downloaded, or accessed. Digital goods are considered non-tangible and irrevocable, meaning they cannot be returned after delivery.
Exceptional Situations
Although refunds are usually not provided, we understand that certain exceptional situations may occur.
You may contact us if the purchased product was not delivered or accessible after payment.
If you encounter any technical issues, please contact our customer support at support@mydigidestiny.com within 24 Hours of purchase.
Product Not Received
If you do not receive access to your purchased product within 14 days of the transaction, please contact our support team. Our support team will review your request and verify the issue. If it is confirmed that the product was not delivered or accessible due to a technical problem on our side, we will take appropriate action, which may include:
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Providing access to the purchased product, or
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Issuing a full refund
Please note that all requests are subject to verification and approval by our support team.
If refund is approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
Order Cancellation
Since digital products are delivered automatically after purchase, order cancellations are not possible once the order has been placed and processed.
If you face any issue accessing your purchase, please reach out to our support team for assistance.
Contact Us
If you have any questions regarding this Cancellation & Refund Policy or need support with your purchase, please contact us:
Email: support@mydigidestiny.com
Website: mydigidestiny.com
We are always happy to assist you.